Computer Repair Appointment — Professional Service

For an official Apple Store or Apple Authorized Service Provider appointment, use the Apple Support app or Apple’s website, select your device, choose the issue, and pick an available location and time. If you need independent Mac help, APCS can schedule diagnostics for Mac and PC problems, including power, charging, performance, data, and setup issues.

Apple generally recommends booking an appointment before visiting for repair because walk-in availability can be limited. For APCS, scheduling an appointment is also the best approach because it allows the technician to understand your device, symptoms, urgency, and service needs before the visit, making the diagnostic and repair process more efficient.

APCS lists a $100 diagnosis fee for certain repair services, including Mac and PC repair and power supply repair. In some cases, that diagnostic fee may pay for resolving the issue. Final repair cost depends on the fault found, parts required, travel distance if applicable, and whether the issue involves hardware, software, data, or network work.

APCS can diagnose common Mac and PC problems including computers that will not power on, random shutdowns, laptop charging failures, slow performance, virus issues, unstable Wi-Fi, hard drive or SSD problems, overheating, keyboard malfunctions, printer setup, software installation, and network failures. Diagnostics focus on identifying the actual fault before replacing parts.

Yes. All Pro Computer Solutions supports both home users and businesses with full-service computer installation, repair, and concierge IT help. Services include individual laptops and desktops, home offices, business workstations, remote help desk support, network troubleshooting, data protection, managed services, and day-to-day IT functions for smoother operations.

APCS offers concierge in-home and on-site support when appropriate, especially for home offices, networks, printer setup, Wi-Fi issues, and business technology needs. Service availability includes the Hwy. 101 corridor from southern Marin County through Sonoma County and up to Mendocino County. Longer travel distances may involve a travel time charge.

APCS provides data recovery support for failing hard drives, SSDs, dead laptops, computers damaged by power supply failures, sudden shutdowns, surges, or charger and DC-jack problems. When possible, the system is stabilized first, then the drive is safely imaged and recovered to reduce the risk of further data loss.

Before your appointment, write down the symptoms, error messages, recent changes, passwords you are comfortable providing for testing, and any important files or programs involved. Bring chargers, adapters, external drives, and accessories related to the issue. If the computer still works, back up critical data before service whenever possible.